Shopping at Bloomingdale’s is an exhilarating experience, whether you’re on the hunt for the latest fashion trends or the perfect home decor. However, sometimes even the most exciting purchases need to be returned. Whether it’s a matter of fit, color, or simply a change of heart, understanding the Bloomingdale’s return policy is essential for a smooth return process.
Whether you shopped online at bloomingdales.com or visited one of their iconic stores, navigating Bloomingdale’s returns can be straightforward. This comprehensive guide will simplify the return process, covering essential details like timeframes, merchandise conditions, and the various ways to return to Bloomingdale’s. Let’s get started!
Table of Contents
- The Core Bloomingdale’s Return Policy: What You Need to Know
- How to Return Your Bloomingdale’s Items: Step-by-Step
- Policy Exceptions & Special Categories: Know the Differences
- Common Return Scenarios & How They’re Handled
- FAQ: Your Bloomingdale’s Return Questions Answered
- Conclusion: Shop Confidently Knowing the Policy
The Core Bloomingdale’s Return Policy: What You Need to Know
Bloomingdale’s is committed to customer satisfaction, and its return guidelines reflect that dedication. Here are the key components of the Bloomingdale’s return policy:
- Standard Return Window: You generally have 30 days from the date your online order ships or from the date of your in-store purchase to initiate a return.. Certain items, like those from the Bloomingdale’s registry, can be returned for up to 365 days after the event.
- Condition is Key: To qualify for a return, items must be in saleable condition, meaning they should be unused, unworn, undamaged, and complete with original tags and packaging. Attempting a Bloomingdale’s return without tag could present challenges, Bloomingdale’s clearly stated that to qualify for a return, items must be in saleable condition… and must include all original tags and packaging.
- Proof of Purchase: Providing proof of purchase is essential. Acceptable forms include the original store receipt, order confirmation email, or packing slip. This documentation is necessary for processing your Bloomingdale’s refund.
- Refund Method: Refunds are typically issued back to your original payment method. The Bloomingdale’s refund policy is designed to be straightforward, provided you have the necessary paperwork.
- Gifts with Purchase: If your purchase included a complimentary gift, that item must also be returned. Failure to do so may result in the value being deducted from your refund.
How to Return Your Bloomingdale’s Items: Step-by-Step
Bloomingdale’s provides various options for returning items, whether purchased online or in-store. Here’s how to return your merchandise:
A. Returning Online Purchases (bloomingdales.com Orders)
If you shopped online, you generally have two easy options for handling Bloomingdale’s returns online:
- Return by Mail (Free within the U.S.): This is often the most convenient choice.
- Start Online: Visit the Bloomingdale’s Easy Return portal. Log into your account or use your order number to initiate the return.
- Select & Submit: Choose the item(s) for return, indicate the quantity, and select the reason for the return.
- Print Label & Form: After submitting, print a prepaid UPS shipping label and a return confirmation form.
- Package It Up: Include the item(s) and the printed confirmation form in your package.
- Label & Ship: Affix the UPS shipping label to your box and drop it off at any authorized UPS location.
- Lost Label? You can reprint the label from the Easy Return portal if needed.
- Return to a Bloomingdale’s Store: Prefer in-person service? You can take your purchase directly to a physical Bloomingdale’s store.
- What to Bring: Ensure you have the item(s) and proof of purchase (order confirmation email or shipping confirmation email).
- Location Matters: Returns for online purchases cannot be processed at Bloomingdale’s The Outlet Store.
B. Returning In-Store Purchases
Returning items purchased in-store is typically straightforward:
- Visit the Store: Bring the item(s) and your original receipt to any main Bloomingdale’s department store.
- Outlet Exclusion: Remember that items bought at a main store cannot be returned to an Outlet store.
C. Special Return Methods & Limitations
- Return Pickup (Deliv™ Service): In select cities, Bloomingdale’s offers a premium pickup service for online orders, with a fee of $6.95. This service is not available for large items.
- Curbside Pickup Locations: Please note that Bloomingdale’s curbside return is not available. Returns must be processed inside the store or via mail.
Policy Exceptions & Special Categories: Know the Differences
While the standard 30-day return policy is applicable to many items, specific guidelines exist. Here’s what you should know:
A. Items with Shorter Return Windows
- Pre-Owned Luxury: Purchases from partners like myGemma or REBAG have a 14-day return window.
- Special Designer Policies: Some departments, like Designer Apparel, have special return guidelines. For instance, CHANEL merchandise falls under a 14-day return window. Always check for specific conditions noted at the time of purchase or on the product page for high-end designer items.
- Fine Jewelry & Watches: Generally fall under the standard 30-day return window unless otherwise noted.
B. Final Sale Items (Non-Returnable/Non-Exchangeable)
Items marked as Final Sale cannot be returned or exchanged. This includes certain heavily discounted merchandise and items that have been customized or altered.
C. Furniture & Mattresses
- Furniture: Has a 3-day preference return window; a restocking fee may apply.
- Mattresses: Offer a 365-day one-time comfort reselection option. Fees may apply for returns.
D. Items Sold & Shipped by Third-Party Sellers
- Use the online return portal to initiate the process.
- Returns must be mailed back to the third-party seller, not Bloomingdale’s.
E. Registry Gifts
Items purchased from a Bloomingdale’s Registry can be returned up to 365 days after the event for store credit.
F. International Orders (via Borderfree)
International returns must be initiated via email. You have 180 days from the purchase date to return items.
G. Bloomingdale’s The Outlet Store Purchases
Items bought at the Outlet Store must be returned to that location only.
Common Return Scenarios & How They’re Handled
A. Returning Gifts (Non-Registry)
- With a Gift Receipt: Easy returns for store credit equal to the purchase price.
- Without a Gift Receipt: Requires an in-store visit for credit based on the item’s lowest selling price.
B. Returns Without an Original Receipt (Non-Gift)
- Must be done in-store, with credit based on the item’s lowest selling price.
C. Impact on Loyallist Program
Points earned on returned items will be deducted. If a reward was used for the purchase, it will typically be reissued.
D. Promotional Gift Cards
Returning items that earned a promotional gift card may void the card if the return drops your total below the qualifying amount.
E. Gift Card Returns
Gift cards can only be returned in-store under specific conditions.
F. Exchanges
Exchanges are generally permitted if the item meets return criteria. Direct exchanges are not available for third-party seller items.
FAQ: Your Bloomingdale’s Return Questions Answered
How long do I have to return items to Bloomingdale’s?
You have 30 days from the purchase or shipment date for most items. Some exceptions apply, like pre-owned luxury (14 days) and registry gifts (365 days).
Are returns free at Bloomingdale’s?
Yes, Bloomingdale’s free returns apply to online orders shipped back via mail within the U.S. In-store returns are also free.
I can’t find my receipt. Can I still make a return?
Yes, you can process a Bloomingdale’s return without receipt in-store for credit based on the lowest selling price.
What about returning beauty products?
Beauty items generally need to be in new, unused, saleable condition to be eligible for return under the standard 30-day policy. Due to health and safety considerations, used or opened products may not be returnable.
What does “The Final Offer” tag mean?
Items marked Final Sale cannot be returned or exchanged.
How will returning an item affect my Loyallist points or Rewards?
Points earned on returned items will be deducted from your Loyallist account.
Can I return furniture or mattresses?
Yes, but they come with specific return policies. Furniture has a 3-day preference return window, while mattresses have a 365-day comfort reselection option.
How do I return items sold and shipped by third-party sellers?
Use the online return portal to initiate the return process. These items must be shipped back to the third-party seller.
What is the return policy for wedding registry gifts?
Registry gifts can be returned for up to 365 days after the wedding date for store credit.
Can I return an international order to a U.S. Bloomingdale’s store?
No, international orders must be returned via mail.
Is it possible to exchange an item instead of just returning it?
Yes, exchanges are generally possible if the item meets standard return criteria.
Conclusion: Shop Confidently Knowing the Policy
Returning items shouldn’t add stress to your shopping experience. Bloomingdale’s provides a clear framework for returns, whether you’re handling your Bloomingdale’s returns online or in-store. The standard 30-day return window, emphasis on saleable condition, and the convenience of free returns bloomingdales for mail-in orders offer considerable flexibility.
Being aware of the specific policies for Final Sale items, furniture, and international orders will help you avoid surprises. For the most accurate and current information, it is always best to visit the official Bloomingdale’s website or contact their Customer Service team at 1-800-777-0000. Now you can shop (and return, if needed) with confidence!
