Carousell Payment Methods: A Complete Guide

How to Pay on Carousell: Your Complete Guide to All Payment Methods

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Welcome to the ultimate guide on "carousell" payments! Whether you’re a seasoned bargain hunter or a new seller looking to declutter, understanding the ins and outs of the carousell payment system is crucial for a smooth and secure transaction. As one of Southeast Asia’s largest and most popular C2C marketplaces, carousell offers several ways to handle money, but not all methods are created equal.

This comprehensive guide will walk you through every carousell payment method, from the platform’s official secure system to traditional direct deals. We’ll explore how payments work for both buyers and sellers, answer critical questions about safety and fees, and ensure you know exactly how to pay on carousell with confidence.

Table of Contents

How Does Carousell Work? A Quick Overview

Before diving into payments, it’s essential to understand the basic transaction flow. So, what is carousell? It’s an online marketplace where individuals can buy and sell new and secondhand goods. The process is straightforward: a seller lists an item, and a buyer can either "Buy Now" at the listed price or "Make Offer" to negotiate.

This "make offer" feature is a core part of the platform’s DNA. So, what does make offer mean on carousell? It’s simply a way for a buyer to propose a different price to the seller. The carousell make offer meaning is all about negotiation. A seller can then choose to carousell accept offer, reject it, or make a counter-offer. Once both parties agree on a price, the transaction moves to the payment and delivery stage. Understanding how does make offer work on carousell is key to snagging a great deal. This guide will clarify how does payment on carousell work after an offer is accepted.

Carousell Pay: The Official and Secure Way to Transact

For the safest possible transaction, the platform strongly encourages users to use its integrated payment system, now known as Carousell Pay. You may have previously known it by its old name, CarouPay. So, what is CarouPay? It was the original name for Carousell’s secure payment gateway, and functionally, it’s the same system as the current carousellpay.

So, what is carousell pay? It’s an in-app feature that acts as an escrow service. When a buyer pays through this system, Carousell holds the money securely and only releases it to the seller after the buyer confirms they have received the item as described. This process is the core of what is Carousell Protection.

Here’s a breakdown of how does carousell pay work:

  1. Buyer Pays: The buyer selects "Buy Now" on a listing that has Carousell Protection enabled and pays using one of the accepted carousell payment options.
  2. Money Held Securely: Carousell holds the payment. The seller is notified to ship the item.
  3. Seller Ships: The seller ships the item and provides tracking details through the app.
  4. Buyer Confirms Receipt: Once the buyer receives the item, they must tap "I have received my item" in the app.
  5. Payment Released: Carousell then releases the payment to the seller’s in-app balance.

This carousell secure payment system is designed to protect both parties from scams. For buyers, Carousell Protection how to use is simple: just look for the "Protection" badge on listings and check out using the "Buy" button. This answers the crucial question, "is carousell pay safe?" Yes, when used correctly, it provides a significant layer of security.

The accepted carousell payment methods within Carousell Pay typically include:

  • Carousell credit card payment (Visa/Mastercard)
  • Debit Cards
  • DBS Carousell PayLah (in Singapore)
  • Carousell GrabPay (in select regions)

Learning how to use carousell pay is the best way to ensure your transaction is protected.

How to Receive Your Money as a Carousell Seller

For a carousell seller, understanding the payment process is just as important. If you want to offer the security of Carousell Protection, you first need to know how to activate carousell pay. This usually involves adding your identity and bank account details in the "My Balance" or "Payment Settings" section of your profile.

Here’s how to receive payment on carousell using the official system:

  1. Accept an Order: Once a buyer pays through Carousell Pay, you’ll get a notification to ship the order.
  2. Ship and Update: Ship the item using a trackable delivery method and update the order status in the app.
  3. Buyer Confirmation: Wait for the buyer to confirm they have received the item.
  4. Money in Your Balance: The funds (minus any applicable fees) will be credited to your Carousell Balance.

So, how to receive money from carousell into your actual bank account? From your Carousell Balance, you can initiate a withdrawal to your linked bank account. The processing time can vary but typically takes a few business days. This is the primary method for how to accept payment on carousell securely.

Alternative Payment Methods: Direct Deals and Meet-ups

While Carousell Pay is the recommended option, many transactions still happen through direct arrangements between the buyer and seller. These methods do not come with Carousell Protection.

Common alternative payment methods include:

  • Bank Transfer: The buyer transfers money directly to the seller’s bank account. This method is built on trust and carries a higher risk of scams for the buyer, as there is no way to get the money back if the seller doesn’t ship the item.
  • COD Carousell (Cash on Delivery): This is the most traditional method, typically used for in-person meet-ups. The buyer inspects the item on the spot and pays the seller in cash. It is secure in the sense that the exchange is immediate.
  • Carousell PayPal: While not an integrated payment option within Carousell Pay, some users may agree to transact using PayPal privately. This would be considered a direct deal, and you should be aware of PayPal’s own fees and buyer/seller protection policies, which are separate from Carousell’s.

It’s worth noting that the most common carousell malaysia accepted payment methods for direct deals often include instant online bank transfers and COD, reflecting user preferences in that region. When using any of these direct methods, you are forgoing Carousell’s official protection.

Understanding Carousell’s Fees and Revenue Model

A common question is, how does carousell make money? For years, basic listings were free, and they largely still are. However, Carousell has introduced several revenue streams.

One major question from sellers is, does carousell take commission? For transactions using Carousell Protection, a small fee is typically charged to the seller. These carousell selling fees cover the cost of payment processing and the protection service. So, to the question does carousell charge seller, the answer is yes, but usually only for transactions processed through their secure payment system or for premium visibility features.

Other ways Carousell generates revenue include:

  • Carousell Coins: A virtual currency that sellers can buy to purchase features like "Bump" (bumping a listing to the top) and "Spotlight" (pinning a listing to the top of a category).
  • Listing Fees: In certain high-value categories like cars and property, Carousell charges a fee to post a listing.
  • Advertising: On-platform ads for businesses.

Frequently Asked Questions

How do you pay on Carousell?
You can pay through the official Carousell Pay system using a credit/debit card, PayLah!, or GrabPay for full Carousell Protection. Alternatively, you can arrange a direct payment with the seller via bank transfer, PayPal, or cash on delivery (COD carousell), but these methods are not protected by Carousell.

is carousell legit?
Yes, is carousell legit is a common question, and the platform itself is a legitimate and widely used marketplace. However, like any C2C platform, users should be cautious and use secure payment methods to avoid potential scams.

How to change payment method Carousell?
If you are using Carousell Pay, you can typically add or remove credit/debit cards in your profile’s payment settings. If you have already made an offer, you cannot change the payment method for that specific transaction after it has been processed. You would need to cancel and re-order.

Is CarouPay safe for seller?
Yes. The system, now called Carousell Pay, is designed to be safe for sellers. It confirms the buyer has paid before you are required to ship the item, protecting you from payment fraud. The key is to follow all steps within the app, including using trackable shipping.

How does make offer work on Carousell?
A buyer uses the make offer carousell button to propose a price. The seller can then accept, reject, or counter the offer. This allows for direct negotiation within the app to agree on a final price before proceeding to payment.

How to pay seller on Carousell?
The safest way is to use the "Buy" button on the listing, which processes payment through Carousell Pay. The money is held by Carousell until you confirm you’ve received the item, and then it’s released to the seller. For direct deals, you would pay them via a mutually agreed-upon method like a bank transfer.