Diving into the world of Nuuly is an exciting way to refresh your wardrobe, try new trends, and access hundreds of top brands without the commitment of buying. But once you’ve filled your virtual closet and curated the perfect six items, you might have some questions about the logistics. How quickly will your box arrive? And what’s the process for sending it back?
This comprehensive guide will walk you through everything you need to know about the Nuuly shipping and returns process, ensuring a smooth and seamless rental experience from start to finish.
Table of Contents
- Understanding Nuuly’s Shipping Process
- How to Return Your Nuuly: A Step-by-Step Guide
- Key Return Timelines and Unlocking Your Next Box
- Troubleshooting Common Shipping and Return Issues
- Frequently Asked Questions
Understanding Nuuly’s Shipping Process
Once you hit “Confirm Order,” the anticipation for your nuuly delivery begins. Nuuly has streamlined its shipping to be as straightforward as possible. Here’s what you can expect.
First, it’s important to understand the total timeline. The question of how long does nuuly take to ship involves two key stages: processing and transit. After you confirm your order, Nuuly’s team takes up to two business days to process and pack your items. Once it’s shipped, delivery typically takes up to three business days. Therefore, the total nuuly shipping time from the moment you order is generally between two and five business days. This timeframe helps answer related questions like how long does it take for nuuly to ship and how long for nuuly to arrive.
So, how fast does nuuly ship? While not an overnight service, the process is efficient for ground shipping. All orders are shipped via UPS, which answers the common question of who does nuuly ship with. Your items will arrive in a signature reusable Nuuly bag, which you’ll also use for your return.
Keep in mind that Nuuly currently only ships within the United States and cannot deliver to P.O. Boxes or APO/FPO addresses.
How to Return Your Nuuly: A Step-by-Step Guide
When your rental month is coming to a close, sending your items back is simple. The entire system is designed for convenience, so you can get back to choosing your next box as soon as possible. Here are the official nuuly return instructions.
Learning how to return nuuly is as easy as 1-2-3:
- Pack It: Before you do anything, check the pockets of all your garments to make sure you haven’t left any personal belongings behind. If you’ve decided to purchase any items, make sure to complete the purchase in your Nuuly account first so they know not to expect them back. Place all remaining rental items back into the reusable Nuuly bag they arrived in and zip it up securely.
- Ship It: Your original delivery included a prepaid nuuly return label. Simply attach this label to the outside of the bag. The next step is to figure out where to return nuuly. You’ll need to drop the package off at any official UPS location. When you do, it’s highly recommended that you ask for a receipt. This receipt is your proof of return and is key to unlocking your next box quickly. Knowing how to return nuuly box correctly is crucial for a smooth transition to your next rental.
- Unlock It: This is where the magic happens. Once your return is scanned into the UPS system, Nuuly allows you to “unlock” your next box. This means you don’t have to wait for the bag to physically arrive back at their fulfillment center. This process is a core part of how do nuuly returns work and is designed to minimize your downtime between rentals. If you’re wondering how do i send back my nuuly, just follow these simple steps.
Key Return Timelines and Unlocking Your Next Box
Managing your Nuuly subscription effectively means understanding the timelines. The most important date to remember is your monthly billing date.
So, when do i return my nuuly? To avoid being charged for the next month’s subscription, you must have your return bag scanned by UPS before your next billing date. This is the simple answer to what happens if you send something back after the return date—your subscription will auto-renew for another month.
While there are no punitive late fees for a delayed return, the system is built around this billing cycle. This also answers the question of how late can i return my nuuly; you can return it anytime, but doing so after your billing date means you’ve already paid for the next rental period.
On the other hand, many subscribers want to know, can i return my nuuly early? Absolutely! Returning your items early is the best way to get your next box sooner. Nuuly’s “Check My Return” feature lets you manually prompt the system to recognize your UPS return scan. About five minutes after getting your drop-off receipt from UPS, you can log into your account, use the feature, and unlock your ability to choose your next six items right away.
Troubleshooting Common Shipping and Return Issues
Even with a smooth system, questions can arise. One common sentiment from new users is, why does nuuly take so long to ship? It’s helpful to remember that the total delivery window is up to five business days, which includes both processing and transit time via ground shipping. To manage expectations about how fast will nuuly ship, it’s best to plan for this standard timeframe rather than expecting an express delivery service.
Here are a few other common scenarios:
- Lost Return Label: If you’ve misplaced your prepaid return label, don’t worry. You can easily print a new one directly from your account on the Nuuly website.
- Forgot to Return an Item: If you accidentally leave an item out of your return bag, you will need to ship it back separately at your own expense. Contact Nuuly support for guidance.
- Package Marked Delivered But Not Received: If your tracking information shows a successful delivery but you can’t find your package, contact Nuuly’s customer support team for assistance.
Frequently Asked Questions
This nuuly return faq section covers some of the most common questions about the logistics of the service.
How much does shipping cost?
Shipping and returns are always free and are included as part of your $98 monthly subscription fee.
Can you expedite Nuuly shipping?
No, Nuuly does not currently offer an option for overnight or expedited shipping. All orders are sent via standard UPS ground shipping.
How long does Nuuly take to come?
After you confirm your order, you can expect your Nuuly to arrive within 2-5 business days. This accounts for up to two days of processing and up to three days of transit time. This is also the answer for how long does it take for nuuly to be delivered and how fast does nuuly get delivered.
Does Nuuly deliver on weekends?
Nuuly ships orders on business days (Monday through Friday). Because they use UPS for delivery, whether you receive a package on a weekend depends on the local UPS schedule. However, when answering does nuuly deliver on saturdays, it’s safest to expect delivery on a weekday.
Can you return Nuuly at UPS?
Yes, you can return nuuly at ups. In fact, UPS is the designated and required carrier for all returns.
Where to drop off Nuuly returns?
You can drop your pre-labeled Nuuly return bag at any authorized UPS Store, UPS Drop Box, or UPS Access Point location.
How long do I have to return my Nuuly?
To avoid being charged for your next month, you need to have your return scanned by UPS on or before your monthly billing date.
What if I lose my Nuuly return label?
If you lose your return label, you can log in to your Nuuly account and print a new one at no cost.
